DHK App Privacy Policy

DHK Privacy Policy Brief

Key points of this policy: what information is taken in the DHK App, why it is taken, and how long it is kept; all of this is stated here, effective from July 2026.

Limited data about your account, device, and usage patterns may be kept; with that data, login is made easier, security is increased, and help is faster.

If you wish, you can view, correct, or delete your own information; for privacy questions, see the contact section at the end.

DHK App collects what information

When creating a new user profile, a few common details are required; whether from Dhaka or another place, the process remains the same.

• Account name, phone number, and email
• Login time, device type, and browser information
• Language preference, session data, and security logs
• Support messages and contact records

Some information is automatically collected, such as how long a screen was open, which can indicate site speed.

Sensitive information is not collected unnecessarily; if needed, separate permission is requested.

How information is used for DHK Login and security

This information helps speed up login and detect abnormal logins, improving account security.

When you log in to DHK, verification, session management, and wrong password detection run; if the same phone signs in repeatedly, the system remembers it.

The support team also reviews this document to understand the issue, so addressing complaints takes less time.

• Account operation and verification
• Send security alerts
• Improve features
• Handle help requests

Cookies and local

Cookies are small files, but they do a lot; they keep your settings and sessions.

With cookies in the DHK App, you don't need to reselect the language; login status and screen preferences are remembered.

Some users with slow networks also use lightweight cookies and cache so pages load quickly.

Third parties and limited sharing

Some tasks are performed by external services, but only the necessary information is sent.

For example, hosting, security, and system analytics tools may be used; these partners must comply with data protection terms.

To show local transactions related to bKash, Nagad, Rocket, only matching information is used; payment history is not unnecessarily disclosed.

Third parties' own policies may differ, so review their terms if needed.

Your rights

Control over your information remains with you; you may request to view, change, or limit it.

If information is incorrect, submit a correction request; if you close your account, much of the information may be deleted except for necessary legal records.

If you don't want cookies, you can disable them in browser settings, but some features may not work properly.

• Data access request
• Request for correction
• Deletion request
• Right to object

How long data is kept

Data is not kept longer than needed; when work ends, many records are deleted after a specified time.

Some information may stay longer for security, accounting, or legal obligations; the time limit changes according to the nature of the work.

Even after closing the account, some logs may remain for up to 12 months; this is usually for security and fraud prevention.

Privacy contact

If you have any questions, contact us directly; the privacy team usually responds within 2 business days.

Whether you are in Dhaka or abroad, you can send a request the same way by going to the contact page and detailing it.

One last thing: if you want to keep your data under control in the DHK App, review this policy occasionally.

DHK APK Download Page